At AnitaShop, we stand behind the quality and reliability of the products we sell. This Warranty Policy outlines the terms and conditions under which warranties are provided for items purchased directly through our online store.

1. Warranty Coverage

We offer a 1-year limited warranty on most of our products, unless otherwise specified on the product page. This warranty covers:

Manufacturing defects

Structural faults or material issues under normal, intended use

Please refer to the individual product listings for any product-specific warranty details or additional coverage information.

2. Warranty Period

The warranty period begins on the original date of purchase and remains valid for 12 months from that date.

3. How to File a Warranty Claim

If you believe your product qualifies for warranty service, please follow these steps:

Contact Us: Email us at support@anitashop.store

Provide Information: Include your order number, product name, a detailed description of the issue, and photos or videos if available

Review and Response: If your claim is approved, we will provide return, replacement, or repair instructions

4. Warranty Exclusions

This warranty does not cover:

Damage due to misuse, improper installation, or neglect

Normal wear and tear from regular use

Cosmetic damage not affecting the functionality of the product

Modifications or repairs made by unauthorized individuals

Products purchased from third-party sellers or unauthorized retailers

5. Limitation of Liability

AnitaShop’s liability is limited to the repair or replacement of the defective product. We are not responsible for any incidental, indirect, or consequential damages resulting from the use or misuse of our products.

6. Additional Notes

Customers are responsible for return shipping costs unless the product was defective upon arrival

Replacement items are subject to availability

Warranty claims are typically reviewed and processed within 5–10 business days after receiving the returned item

7. Contact Information

For any warranty-related inquiries, please reach out to us:

AnitaShop – Online Retail Store
Address: 4921 Pine Ln, Eagan, MN 55123‑4911
Email: support@anitashop.store

Phone: 

+1 218 310 0003